Source Medium Knowledge Base
Source Medium Knowledge Base
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How do I setup Post-Purchase Survey order tagging for KnoCommerce?

How do I set up Post-Purchase Survey order tagging for KnoCommerce?

If you prefer a video walkthrough please see Additional information and related articles (scroll to bottom).

Requirements

  • KnoCommerce Shopify integration

Steps

  1. Visit your Survey Builder page
  2. Scroll and select Advanced Settings for the question(s) that you would like to start tagging
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  1. When the advanced settings open up:
    1. Go to Integrations section
    2. Use the button to turn on Add Response to Shopify
    3. Confirm that Add as Orders Tag is turned on
      4. image
  2. Click the Save (Floppy disk icon) button in the bottom right-hand corner of the page.

This will start tagging orders with responses to the Post Purchase Survey questions that you have set.

Additional information and related articles

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