In this article we discuss Fulfillment Costs
- Inserted fulfillment costs on the Financial Cost - Fulfillment tab on the configuration sheet
fulfillment costs is crucial for your business. It is a significant expense that directly affects your profitability on an customer, order and product level and is included as part our COGS (Cost of Goods Sold) and Gross Profit metrics.
- Input your Fulfillment Costs within your Configuration Sheet
- Go to the Financial Cost - Fulfillment Tab
- Enter the below:
- category = Financial
- channel (e.g. Online DTC, Amazon)
- expense_channel = Fulfillment Cost
- region - If the region you want to add is not a part of the drop down, please let the team know and we will add it.
- fixed cost/order - This is your fulfillment cost per order
- Please let the Source Medium team know that you’ve inputted the fulfillment costs and we will enable costs to be picked up automatically moving forward. Historical data can be inputted into this sheet to update the costs of prior orders as well.
Note: Date_start and date_end can be used to capture changes in fulfillment costs over time. You will be able to change these date fields historically and in the future in case of updates to fulfillment costs and our data model will update accordingly. It is imperative to make sure you include a date_end date as the order/row will not be included if it does not have a date_end date.
Here’s a VIDEO on how to do that here.
How and where will fulfillment costs surface in the dashboard?
Tables where these costs are currently available:
- Executive Summary
- LTV & Retention
allocated fulfillment cost / cumulative allocated fulfillment cost
- Fulfillment costs are at the orders level so each order will contain the fulfillment cost as the fixed cost you enter on the configuration sheet
- Product Performance
allocated fulfillment cost
- If the fixed fulfillment cost per order is $4 and there were 4 products in an order, it will show up as a $1 allocation for each product
It is imperative to make sure you include a date_end date as the order/row will not be included if it does not have a date_end date.