How to work with the Source Medium Team

How to work with the Source Medium Team 🤝

  • Our CSAs (Customer Solutions Analysts) are experts in helping your team get the most out of our product.
    • We 💙 analytical questions and will help you build neural pathways to finding the answers to your business related queries
    • We are also experts in data cleaning and organization, and can point you to the right direction to fix ‘garbage in, garbage out’ data setups
    • The fastest form of communication is through a shared slack channel where if you post a question a member of our team will respond. Alternatively, the team can be reached at: support@sourcemedium.com
  • Customization requests
    • Please let us know if your team prefers Notion or Google Docs, which will be used to log company specific resources and for future customization scoping