Use these guidelines to contact the Source Medium team.
If you have a paid account
- To contact our support team with problems, issues, or customization requests, reach out in your shared Slack channel or email firstname.lastname@example.org
- You can submit a ticket here or by clicking the
Feedback & Support button at the top right of your Source Medium report. We have analysts ready to assist you from 9AM - 8PM EST
If you have an active trial account
If you do not have an account
- Request a demo for a general overview to see any and all possible data sources and discuss recommendations of how to customize Source Medium